Govt launches AI Chatbot for PM-Kisan beneficiaries

The government today launched AI Chatbot for the Pradhan Mantri Kisan Samman Nidhi (PM-Kisan) Scheme in New Delhi. It marks a significant step towards enhancing the efficiency and reach of the PM-Kisan and providing farmers prompt, clear, and accurate responses to their queries, an official press release said.

Launching the AI Chatbot, Minister of State for Agriculture & Farmers Welfare Kailash Choudhary said the initiative is in in line with Prime Minister Narendra Modi’s vision to bring positive change to the lives of farmers and improve governance through the use of technology.

Chaudhary said the AI Chatbot will help in accessing scheme information and resolving grievances. He also called upon the need to widen the service to link it with other related issues like weather information, soil conditions, and bank payments.

Agriculture & Family Welfare Secretary Manoj Ahuja noted that the AI chatbot will also be implemented for other major schemes of the Ministry in coming months.  Shri Pramod Mehreda, Addl. Secretary, Department of Agriculture & Family Welfare made a detailed presentation on the features of Chatbot and its benefits for farmers.

The AI Chatbot acts as a comprehensive guide for the beneficiaries, providing them with timely and accurate responses to their queries related to the scheme. This is the first AI Chatbot integrated with a major flagship scheme of the Central government.

It has been developed and improved with the support of EKstep foundation and Bhashini. The introduction of the AI Chatbot in the PM-Kisan grievance management system is aimed at empowering farmers with a user-friendly and accessible platform, the release said.

In its first phase of development, the AI chatbot will assist farmers in seeking information related to their application status, payment details, ineligibility status, and other scheme-related updates. The AI Chatbot, accessible through the PM-Kisan mobile app, is integrated with Bhashini, which offers multilingual support, catering to the linguistic and regional diversity of the PM-Kisan beneficiaries. This integration of advanced technology will not only enhance transparency but will also empower farmers to make informed decisions, the release said.